What is the application fee and is it refundable? Application fees are $50 per person 18 and older occupying the apartment. You may pay this fee online by credit card. All application fees are nonrefundable.
What information do I need to apply for an apartment? Please review our Qualifications for Occupancy by navigating to the menu on our website and find "Qualifications for Occupancy".
How do I apply? Click on the "Apply Now" button under the "Floor Plans" tab of our community website.
What is a holding deposit or earnest money? A "holding" deposit or "earnest money" is another word for "security" deposit. The security deposit amounts are listed in the Floor Plans section of the website.
Do you offer a lease term less than 12 months? We do offer shorter lease terms. Please contact our office for more information.
Do I need an appointment to take a tour? No appointment is necessary to tour our community during business hours; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. It is recommended to arrive no later than one half hour prior to closing if you would like to tour the community. Everyone over 18 years of age must have a valid photo ID to tour. Valid forms of identification are decided by Price Brothers Management Company and may include items such as: US Driver’s License, US State Photo ID, US Military Photo ID, US Visa with Photo ID upon it, US Citizenship and Immigration Services Photo ID, Passport.
Do you allow pets? Our community is happy to accept cats, dogs, and rabbits. Please refer to our pet section under the Amenities & Pet Information tab.
Do you offer covered parking? Yes, we offer carports and detached garages. Please contact the office for our most current pricing and availability.
What utilities am I responsible to pay? Our residents are responsible to pay for water, trash, and electric.
Why does your pricing include ranges? The prices will range on each floor plan depending on finishes, views, and other features inside the apartment home.
Do you require renters insurance? Renters insurance is required. Our requirements are as follows: $100,000 in personal liability, $500 in medical and we encourage personal property coverage to protect you in the event of a disaster. You can easily sign up for a policy from our recommended insurance provider at www.ResidentShield.com.
Do you host events at your property? Yes, we host events throughout the year with various activities to encourage community camaraderie.
If something needs to be repaired in my apartment, how do I report it? You may call the office or submit work orders online by accessing your resident account. All emergency repairs should be reported by contacting the office. If the emergency is being reported after business hours, please follow the prompts to be connected to the answering service.
How can I refer a friend? If you love living here and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
How can I pay my rent? You can pay rent by accessing your resident online account. This allows you to use a bank account or credit card to make payments.
Do you accept packages on behalf of the residents? Yes, if you are not home to accept a package it can be left at the clubhouse for you to pick up. We please ask that you pick it up as soon as possible to prevent overcrowding.
We have been here for a year and a half! We absolutely love this place! We love our apartment and the staff are amazing!
Debbie H, Facebook
Lived here a couple years ago and loved it! My place was right by the trail and loved my sun-room! Overall a great experience :)
Jane S, Google
The leasing staff here is amazing! They go above and beyond.
John M, Google
Love creekside! I've been here almost a year and have zero complaints. The staff is great. Maintenance is fast. Love the big windows and the 9ft ceilings especially.